User Description - Personas, Task analysis, Scenarios and workflowOnce we have completed a user needs analysis we can use different techniques to describe your users: Task analysis- Task analysis communicates what users want to do on your site by listing the user tasks.
Personas- Peronsas are design tool and reference point to make decisions during project. Fictional people represent the different key user groups.
Scenarios (goal and story based)- Scenarios elaborate on the tasks in the task analysis with more context around the goals users may have on your site.
Workflow/customer journey- User workflows Illustrate the individual steps a user goes through on your site to reach their goal. To ensure an intuitive and logical user experience is built each process and the links between these are documented.
Feel free to contact us at info@objectivedigital.com or on 1300 85 80 15.
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